FAQ — KinkStock
Frequently asked questions

Answers to the questions we hear most.

Five short answers to the objections we hear from salon owners comparing KinkStock plans.

How do Solo Salon, Boutique Retailer, and Chain actually differ?

Solo Salon covers one chair and one stockroom with core features (backbar tracking, low-stock alerts, auto-reorder proposals). Boutique Retailer adds inventory tracking for textured hair products, multi-supplier management, the retail-vs-backbar inventory split you see in the feature list, and product-line disruption alerts. Chain layers multi-location inventory and cross-location reorder coordination on top of Boutique Retailer, with chain-level stock analytics and priority onboarding.

Does the web app work on mobile?

Yes — the dashboard is a responsive web app, not a separate native install. Open kinkstock.polsia.app in any phone browser; the alerts inbox, usage log, and product pages are easy to use on a smaller screen. You don't need to ship anything from the App Store to use it on the floor.

What happens to my data if I cancel?

Your products, locations, inventory, alerts, reorder history, and supplier details stay with your salon account. If you cancel, we keep that data for 30 days so you can reactivate or request an export. After 30 days, it is deleted. There is no 'pause' that erases anything silently.

What is 'backbar usage' and how does it get logged?

Backbar is the product you use during services — gel, relaxer, edge control, braiding hair — as opposed to what you sell retail. Record each use in the Usage Log with the product, location, quantity, service type, and date. KinkStock compares logged use with purchase orders to estimate waste and help guide reorder decisions.

When is multi-location chain support actually available?

Stock can be tracked separately at each salon location today. Cross-location reorder coordination and chain-level analytics are currently in private beta for Chain customers. Join the waitlist on the Chain card and we'll add you to the private beta cohort as we onboard.